Telegram CRM + AI

NeoLab CRM Mini
Telegram-Native CRM with AI

Complete sales automation platform — AI chatbot, custom lead funnel configured individually for each client, CRM dashboard with analytics, and kanban project management. All inside Telegram. Zero SaaS subscriptions.

24/7
AI Support
3
AI Providers
$0
SaaS Fees
01 — Product Overview

Meet NeoLab CRM Mini

A complete Telegram-to-CRM automation platform — from the first customer message to project delivery, powered by AI.

Technology Stack

🐍
PHP 8.1+
Backend Language
✈️
Telegram API
Messaging Platform
🤖
Claude AI
Primary AI Provider
🧠
DeepSeek
AI Provider
✨
Grok
AI Provider
🗃
SQLite
Local Database
🔗
Notion API
Lead Sync
🏗
Clean Architecture
Domain-Driven Design

Key Capabilities

🎧 8-step interactive sales funnel, tailored to each client
🤖 AI chatbot — Claude, DeepSeek, Grok
📊 CRM dashboard with KPI cards & analytics
📋 Kanban project board — 6 columns
🔥 Lead temperature scoring (hot/warm/cold)
💬 Sentiment analysis — positive/neutral/negative
🚨 Auto-escalation to manager (30/60 min rules)
📍 UTM tracking & multi-script campaigns
📚 Self-learning FAQ from admin corrections
🔗 Notion integration — auto-sync leads
🔒 CSRF protection & secure session cookies
🗃 Versioned database migrations
🤖
AI Customer Service
Multi-provider chatbot with Claude, DeepSeek, Grok
🎧
Sales Funnel Bot
8-step lead capture, custom-built for each client
📊
Analytics Dashboard
KPI cards, conversion rates, UTM analytics
📋
Project Management
6-column kanban board with AI summaries
🔒
Enterprise Security
CSRF, HTTPOnly cookies, file-lock concurrency
📦
Zero Dependencies
PHP 8.1+, no Composer, fully self-hosted

♦ How the Bot Works

A Telegram bot guides every customer through an 8‑step sales funnel that we build and customize specifically for your business — collecting name, site type, niche, deadline, style preference, and contact info. Once the funnel is complete, the AI assistant takes over — answering questions about services, pricing, and portfolio 24/7. If the AI detects uncertainty, it escalates to a human manager automatically. The entire conversation is tracked in the CRM with sentiment analysis and lead scoring.

♦ Full Platform Stack

Backend: PHP 8.1+, SQLite, Clean Architecture (Domain → Application → Infrastructure)
AI: Claude (Anthropic), DeepSeek, Grok (xAI) — switchable with one click
CRM: Admin panel with dashboard, dialogs, tickets kanban, settings, users, FAQ, scripts
Integrations: Telegram Bot API (webhook), Notion API (auto-sync leads), multi-provider AI gateway

Sales funnel bot
An interactive 8‑step Telegram funnel that we configure individually for each client — steps, questions, pricing, and flow are tailored to your specific business. Each step uses inline keyboards for fast responses. Configurable pricing and beta slots create urgency. All text and buttons are defined in config — no code changes needed to rebrand or adjust the funnel.
AI assistant
After the funnel completes, the AI assistant takes over customer communication. Powered by Claude, DeepSeek, or Grok with a custom knowledge base and system prompt. Detects customer mood, tracks lead temperature, and handles FAQ automatically. Rate-limited to 50 messages per day per user to prevent spam and unnecessary AI token spending.
Multi-provider AI
Switch between Claude (Anthropic), DeepSeek, and Grok (xAI) with a single click in the admin panel. Each provider supports multiple models. Test AI responses directly from settings. Optimize for cost or quality without changing a line of code.
Knowledge base & FAQ
The AI works from a custom system prompt and a self-learning FAQ database. When the AI encounters an uncertain question, it escalates to an admin via Telegram. The admin’s answer is automatically added to the FAQ. Over time, the system becomes smarter with zero manual curation.
Escalation system
If a manager doesn’t respond within 30 minutes, the system sends a notification. After 60 minutes, it forcibly takes over the conversation and connects the customer with AI. Customers can also request a human manager at any time via an inline button.
Sentiment analysis
Every customer message is analyzed for emotional tone — positive, neutral, or negative. This data appears as mood indicators on the dialogs page and is aggregated on the dashboard. Managers can prioritize unhappy customers instantly.
Lead temperature scoring
Leads are automatically classified as hot, warm, or cold based on their behavior. The dashboard shows temperature distribution across all conversations. Managers can filter dialogs by temperature and focus on the most promising opportunities.
CRM dashboard
A comprehensive analytics hub showing total leads, funnel completion rate, AI chat volume, lead temperature distribution, message split between AI and manager, client mood breakdown, UTM source analytics, and ticket statistics with total project value.
Dialog management
Full conversation history with message source tracking (client, AI, manager, system). CRM status pipeline: new → processing → success / waiting list. Toggle AI mode per conversation. Generate AI summaries on demand. Create tickets directly from any dialog.
Kanban project board
A 6‑column board for managing projects: Confirmed → Ready Dev → In Progress → Done → Completed | Paused. Drag-and-drop cards between columns. Each ticket shows price, domain, hosting info, AI summary, and notes. Linked to original conversations.
UTM campaigns
Create multiple scripts with unique UTM tags for different traffic sources. Track which campaigns drive the most leads and conversions. Dynamic Telegram bot links with UTM parameters. Full conversion funnel analytics per campaign.
Notion auto-sync
Qualified leads are automatically pushed to a Notion database with all collected data — name, contact, site type, niche, deadline, style preference, and status. Integrates seamlessly with your team’s existing Notion workspace and sales workflows.
02 — How It Works

From First Message to Project Delivery

A complete automation pipeline — from the moment a customer opens your Telegram bot to the final project handoff.

✓ Lead Capture & AI Service

1️⃣ Customer discovers your bot — via UTM link, website widget, QR code, or direct Telegram search. Each traffic source is tracked separately
2️⃣ 8-step interactive funnel — custom-configured for your business. The bot walks them through name, site type, niche, current site status, deadline, portfolio showcase, and final proposal with pricing
3️⃣ Lead collection — customer leaves their phone number, starts an AI chat, or connects directly with a manager. All data syncs to CRM and Notion instantly
4️⃣ AI assistant takes over — answers questions about services, pricing, and portfolio 24/7 using Claude, DeepSeek, or Grok with your custom knowledge base
5️⃣ Real-time intelligence — every message is analyzed for sentiment (positive/neutral/negative) and lead temperature (hot/warm/cold) in real time
6️⃣ Auto-escalation — if no manager responds within 30 minutes, the system notifies them. After 60 minutes, AI takes over automatically to prevent customer loss

♦ CRM & Project Delivery

1️⃣ All leads in one dashboard — every conversation appears with CRM status badges, lead temperature, mood indicator, unread count, and UTM source
2️⃣ Full conversation context — managers see the complete message history, AI summaries, collected lead data, and can toggle between AI and manual mode
3️⃣ Status pipeline — move leads through statuses: New → Processing → Success or Waiting List. Track conversion at every stage with dashboard analytics
4️⃣ One-click ticket creation — convert any conversation into a project ticket with price, domain, hosting details, and auto-generated AI summary
5️⃣ Kanban project board — drag-and-drop tickets through 6 stages: Confirmed → Ready Dev → In Progress → Done → Completed | Paused
6️⃣ Analytics & optimization — track conversion rates per UTM source, AI vs. manager workload, sentiment trends, and total project value across all tickets
03 — Comparison

With NeoLab vs. Manual Approach

What changes when you automate your Telegram sales with AI instead of handling everything by hand.

♦ With NeoLab CRM Mini

Lead response timeInstant (24/7 AI)
Data collectionAutomated 8-step funnel
Lead qualificationAI scoring (hot/warm/cold)
Conversation trackingFull CRM dashboard
Customer sentimentReal-time analysis
EscalationAuto (30/60 min rules)
AnalyticsUTM, conversion, mood KPIs
Project management6-column kanban board
Monthly costSelf-hosted — $0 SaaS
AI assistant3 providers, switchable

⚠ Without NeoLab (Manual)

Lead response timeHours / next business day
Data collectionManual note-taking
Lead qualificationGut feeling
Conversation trackingScattered across apps
Customer sentimentNot tracked
EscalationHope someone remembers
AnalyticsNone or spreadsheets
Project managementSeparate tool needed
Monthly costMultiple SaaS subscriptions
AI assistantNone
04 — Features

Complete Feature Set

Everything included in NeoLab CRM Mini — no plugins, no add-ons, no extra subscriptions.

Feature Status
Telegram Bot
8-step interactive sales funnel (custom per client)✓ Built-in
UTM tracking & multi-script campaigns✓ Built-in
Beta slots urgency mechanism✓ Built-in
Configurable pricing display✓ Built-in
Portfolio showcase with inline gallery✓ Built-in
AI Customer Service
Multi-provider AI (Claude / DeepSeek / Grok)✓ Built-in
Custom knowledge base & system prompt✓ Built-in
50 msg/day rate limiting per user — prevents spam and wasted AI tokens✓ Built-in
Sentiment analysis (positive/neutral/negative)✓ Built-in
Lead temperature scoring (hot/warm/cold)✓ Built-in
Auto-escalation (30/60 min rules)✓ Built-in
Self-learning FAQ from corrections✓ Built-in
AI conversation summaries✓ Built-in
Training conversation mode✓ Built-in
CRM Dashboard
KPI cards & conversion rates✓ Built-in
UTM source analytics table✓ Built-in
Lead temperature distribution✓ Built-in
AI vs. manager message split✓ Built-in
Client mood tracking✓ Built-in
Ticket statistics with pricing✓ Built-in
Dialog Management
Full message history with sources✓ Built-in
CRM status pipeline (4 statuses)✓ Built-in
AI/manager mode toggle✓ Built-in
On-demand AI summary generation✓ Built-in
One-click ticket creation✓ Built-in
Project Management
6-column kanban board✓ Built-in
Drag-and-drop ticket workflow✓ Built-in
AI-generated project summaries✓ Built-in
Security & Infrastructure
CSRF protection on all endpoints✓ Built-in
HTTPOnly / Secure / SameSite cookies✓ Built-in
File-lock concurrency control✓ Built-in
Versioned database migrations✓ Built-in
Multi-user RBAC (admin/manager)✓ Built-in
Integrations
Telegram Bot API (webhook)✓ Built-in
Notion API auto-sync✓ Built-in
Multi-provider AI switching✓ Built-in
05 — Why NeoLab

Why Businesses Choose NeoLab

The advantages that make NeoLab CRM Mini stand out for Telegram-first businesses.

♦ Key Advantages

🤖
24/7 AI-powered salesYour bot never sleeps. Every lead gets an instant, personalized response — even at 3 AM on a Sunday. No lead is ever lost to slow response times.
💰
Zero SaaS costsSelf-hosted PHP on any VPS. No monthly subscriptions, no per-seat pricing, no vendor lock-in. You own the code and the data.
🔄
Multi-AI flexibilitySwitch between Claude, DeepSeek, and Grok with one click. Optimize for quality or cost. No code changes — same system prompt works across all providers.
📋
Complete pipelineFrom the first Telegram message through a custom-built 8‑step funnel to project delivery on a kanban board — everything in one system. No app switching.
📊
Real-time intelligenceSentiment analysis, lead scoring, conversion tracking, and UTM analytics give you data-driven decisions. Know exactly which campaigns work and which customers need attention.

✓ Perfect For

★
Service businessesWeb agencies, freelancers, consulting firms, and anyone who sells services through Telegram. The funnel is fully customizable to any offer.
👥
Small teams (1–5 people)One manager can handle 10x more leads with AI assistance. The bot qualifies, the AI answers, and you close. Maximum leverage, minimum overhead.
✈️
Telegram-first marketsBuilt for Eastern European, Central Asian, and other markets where Telegram is the primary business communication channel. Native integration, not a workaround.
🚀
Cost-conscious startupsFull CRM + AI chatbot + project management for the cost of a single $5/mo VPS. No Salesforce, no HubSpot, no Intercom subscriptions needed.

Start Automating Today

Deploy NeoLab CRM Mini on your server in minutes. Connect your Telegram bot, configure your AI provider, set up your sales funnel — and let the leads flow in.

Try NeoLab CRM Mini →